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Australia

Responsible Gaming

At POLi Casinos Australia, we are committed to promoting responsible gambling. This page provides information about responsible gambling tools, support resources and practical steps to help you stay in control.

What Is Responsible Gambling?

Responsible gambling means staying in control of how much time and money you spend on gambling. It involves making informed decisions, understanding the odds, and recognizing when gambling may be becoming a problem. Gambling should be a form of entertainment, not a way to make money or solve financial difficulties.

Responsible Gambling Tools

Most licensed casinos offer tools to help you manage your gambling activity. These typically include:

  • Deposit limits — set a maximum amount you can deposit within a given period.
  • Loss limits — restrict the amount you can lose within a specified timeframe.
  • Session limits — limit the duration of your gambling sessions.
  • Self-exclusion — voluntarily exclude yourself from accessing a casino for a set period.
  • Reality checks — receive periodic reminders of how long you have been playing.

We encourage you to set these limits before you start playing and to review them regularly.

Signs of Problem Gambling

Recognizing the signs of problem gambling early can help prevent more serious consequences. Common signs include:

  • Gambling with money you cannot afford to lose.
  • Chasing losses by continuing to gamble to win back money.
  • Neglecting personal, family, or work responsibilities due to gambling.
  • Borrowing money or selling possessions to fund gambling.
  • Feeling anxious, irritable, or depressed about your gambling.

Support Resources in Australia

If you or someone you know is affected by problem gambling, free and confidential help is available:

  • Gambling Help Online — gamblinghelponline.org.au — free 24/7 online support and counselling.
  • Gambling Helpline — 1800 858 858 — free confidential telephone counselling.
  • Lifeline — 13 11 14 — 24-hour crisis support and suicide prevention.

Legal Age Requirements

Online gambling in Australia is restricted to persons who have reached the legal age of majority in their jurisdiction. It is your responsibility to verify that you meet the age requirements before participating in any gambling activity.

Our Commitment

We provide information about online casinos and payment methods for educational purposes. We do not encourage excessive gambling or target vulnerable individuals. We include responsible gambling information throughout our content and provide links to support resources.

Self-Exclusion from Casinos

If you decide to take a break from gambling, you can self-exclude from individual casinos through their responsible gambling settings. For broader exclusion, consider registering with a national self-exclusion program if available in your jurisdiction.

Need Immediate Help?

If you are in crisis or need immediate support, contact Lifeline on 13 11 14 (Australia) or Gambling Help Online at gamblinghelponline.org.au. These services are free, confidential and available 24 hours a day.